Fired Up or Burned Out: The Fine Line Between Success & Failure in a High Stress World
It is no longer enough to just be resilient. “Bouncing back” falls short because where we were no longer meets the need. In this high stress, rapidly changing world, those that can engage, adapt, and innovate will excel.
Participants will be able to:
- Use problem-solving strategies to perform under pressure when resources are scarce
- Apply the GASP analysis to strengthen the junctions between teams
- Describe practical internal strategies and specific external strategies to avoid burnout and improve team engagement
- Define the two dimensions that determine mindset
- List two pivotal questions that can shift mindset and improve team engagement
From Me To We: The Real Value of Association Membership
62% of associations have memberships that have stagnated or are in decline. It’s a struggle to attract new members. Content is available everywhere so people are reluctant to take the time away from their work and their family to attend yet another meeting. The most successful planners strategically design meetings to creating a sense of a shared inspirational experience that draws people together. This keynote is crafted to open association conferences with an emphasis on building relationships during the event by using the power of the Thriver’s Mindset. Members will move into the rest of the conference with purpose and engagement.
Disaster Improv: Problem Solving Under Pressure
This workshop is based on the actual strategies that we use on the frontlines of major disasters to effectively solve problems when times are challenging and resources are scarce. Roll up your sleeves, this workshop is practical, engaging and fun.
Participants will learn to:
- Apply the CIA’s strategy to problem-solving
- Demonstrate divergent, convergent, and emergent thinking and when to apply each to the phases of problem-solving
- Identify System I errors in problem-solving
- Integrate System II thinking skills for enhanced problem-solving
- Recognize the vulnerabilities of doing a GAP analysis
- List 3 limitations of the SWOT analysis
- Conduct a GASP Analysis with your team to improve the workplace environment by strengthening the junctions with other teams
Building A Company of Heroes: Delivering the Ultimate Customer Experience
Inspiring teams to invest in each other and create a culture of exceptional service.
Upon completion of this course, the participant will be able to:
- Analyze the four mindsets frequently seen when people are under pressure
- Define the two dimensions that determine mindset
- List the two pivotal questions that can shift mindset and response
- Describe three key barriers to improving mindset
- Strengthen the gaps between teams using the GASP Analysis
Triage Thinking: Performance Under Pressure When it Matters Most
This two-day workshop explores trench-tested techniques to equip your teams to perform under pressure.
Participants will be able to:
Day 1: Mindset Matters-The Hidden Foundation of High-Performance Teams
Classify the three types of mind-shift that lead to burnout.
Sketch the Thriver’s Grid and facilitate a discussion with your team about making a difference under pressure.
Describe why it is no longer enough to be engaged at work.
Explain the two dimensions that determine mindset.
Propose strategies to address the three key barriers to improving mindset.
Apply the power of target fixation to focus your team’s direction.
Design a personal resilience strategy to lead well under pressure.
Day 2: Trench-Tested Tools to Transform Teams
Apply the CIA’s Phoenix Checklist to problem-solving.
Demonstrate divergent, convergent, and emergent thinking and when to apply each to the phases of problem-solving.
Identify System I errors in problem solving.
Integrate System II thinking skills for enhanced problem-solving.
Recognize the vulnerabilities of doing a GAP analysis.
List 3 limitations of the SWOT analysis.
Conduct a GASP Analysis with your team to improve the workplace environment by strengthening the junctions with other teams.
GASP ANALYSIS™: See to Solve What Others Don’t
Go beyond a gap or a SWOT analysis and use a GASP analysis to uncover new opportunities and insights.
Participants will learn to:
- Apply the CIA’s Phoenix Checklist to problem-solving
- Demonstrate divergent, convergent, and emergent thinking and when to apply each to the phases of problem-solving
- Identify System I errors in problem solving
- Integrate System II thinking skills for enhanced problem-solving
- Recognize the vulnerabilities of doing a GAP analysis
- List 3 limitations of the SWOT analysis
- Conduct a GASP Analysis with your team to improve the workplace environment by strengthening the junctions with other teams.
Create a Flourishing Culture in a High Stress Workplace
People used to talk about engagement but when disruptive change strikes an already high stress environment, engagement is no longer enough. The most successful teams understand that it takes investment and ownership to navigate change and come out ahead. While there is a host of barriers we all know exist, the real issue is we are trying to get more done with fewer resources. Team members are at high risk to burnout and disengage. Equipped with the Thriver’s Mindset, teams flourish under pressure and leave a legacy people will talk about for years. Forged in the trenches of international disasters from around the globe, Dr. Diamond’s captivating stories and practical strategies equip leaders to make a difference in high-stakes environments when outcomes matter most.
