Ridiculously Easy to Do Business With!— Future-proofing your engagement by better responding to a new world of wants, needs and expectations.
(Customer Experience)
How, when and where we buy has changed dramatically in recent years. Winning today is often determined by those who can deliver faster and are ridiculously easy to do business with. In this revealing, thought-provoking and very entertaining presentation, popular Customer Experience expert David Avrin, CSP shines a light on the profound shift in customer expectation, while showing your team everyone’s role in eliminating friction in the buying process, responding to prospects, and creating Customer Experiences worth sharing.
It’s Not Who You Know, It’s Who Knows You! —
How to Attract the Best Customers and Create an Army of Raving Fans
(Marketing/Branding)
It’s a new world and the marketplace has changed. Countless choices are both nearby and online. Being great at what you do is no longer a differentiator — It is merely the entry fee. Today, winning in business is about discovering, creating and leveraging competitive advantages. In this highly entertaining, thought-provoking and actionable presentation, based on his book: Visibility Marketing, Business Marketing, and Customer Experience veteran David Avrin, CSP will show you and your team how to discover, create and promote meaningful differentiators to gain visibility and earn customers.
