Running a prosperous, resilient company is the goal of every entrepreneur, but there are essential steps to success that most people miss.
In this presentation, Dr. Mitra will help you better serve your business, clients, employees, and community with a quintet of common-sense practices every businessperson should master.
Connect: Relationships are built and nurtured through connection. Connection is a powerful tool to grow your business. Don’t let another day pass without tapping into that power.
Communicate: Timely communication generates a sense of reassurance and confidence in your clients or customers and helps you retain them. Communicate with your employees and involve them in the business; take their opinions and suggestions. It results in employees feeling invested in the company, and they feel a sense of ownership. Honor, recognize and reward them for their good work. Orient them to communicate properly with your clients. Poor communication with clients and with employees is a losing proposition—period.
Create: Creativity can awe your clients and customers. Your personalized and unique innovations will stun people and make you memorable to them. They’ll become loyal to your brand and tell others about the one-of-a-kind services or products you offer. By exercising creativity, you will make your business extraordinary and outstanding.
Confidence: Knowledge is the key source of confidence. As an entrepreneur, it’s essential for you to make time to learn everything you can about your field. Lack of knowledge leads to insecurity, poor business practices and losing clients. When you are a true expert, your clients will see that confidence and feel that they must consult with you. Learn well and feel confident like an expert.
Contribute: Though giving should be motivated by your values and not in expectation of a reward, contributing to the community does build a positive reputation for your business. People will see you not only as a business owner but also as a person who cares. Make giving an integral part of your business and life.
With these tools, Dr. Mitra prepares you to be a true leader and engaged in the community. He urges you to inspire and challenge yourself first, so that you’re ready to inspire and motivate others. Dr. Mitra teaches you to win the hearts of your team by being concerned about them, sacrificing for them, setting a firm goal for them and walking together with them towards that goal.