Happiness as a Business Model
Making dollars and sense of why an investment in happiness will increase your productivity, profitability and sustainability as a company.
Living with Passion and Purpose
Jenn’s personal life lessons and discoveries through her own journey with Delivering Happiness, Zappos and her passion and purpose to inspire happier companies and communities, that together, create a happier world for all.
Starting, Scaling and Sustaining Culture
Key learnings and insights from working with over 250 companies in various stages of culture evolution, all towards creating a distinct culture of values that can be scaled and sustained for long-term growth.
Culture as a Competitive Advantage
Over a decade of research shows that a culture of happiness is becoming one of the biggest competitive advantages in today’s economy. Happy employees who work with passion and purpose perform at consistently high levels, multiplying their effectiveness and raising business outcomes.
The Story of CEO Tony Hsieh and Zappos
Building an enduring brand through WOW customer service and a values-based company culture – from selling shoes to delivering happiness!
Keynotes
(All keynotes can be tailored for the audience)
Experience the story of Delivering Happiness painted with colorful life lessons from your speaker. Your Speaker will share the philosophy that Tony Hsieh applied to build Zappos into a $1Billion a year example of culture as a brand. They’ll weave in the science of happiness to understand how happiness as a business model works, zooming in on the personal element to empower every individual to choose happiness. Your speaker will share the simple model that can be applied to YOUR organization to create change right away, illustrating key themes with inspiring examples and takeaways at every turn. Leave understanding how prioritizing happiness at work and in life can change the world more than we ever thought possible, one person and one company at a time. And how it is all in our control.
- How happiness as a business model = profits, passion and purpose
- Why happiness leads to success on the personal (ME) and organizational (WE) level
- Why sustainable happiness and culture change must start with ME, the individual
- The OTHER ROI, Ripples of Impact: from the personal level of ME to WE to COMMUNITY
- How to build a grassroots movement of happiness with your family/teams
- Culture is Everyone’s Business – the significance of co-ownership and how it drives success
- How key frameworks from the science of happiness can build personal & organizational happiness
- How the Happiness Frameworks of Connectedness, Progress, Control, Values and Purpose can be linked to metrics, and why this is important in building a culture movement
- The role of higher purpose in our personal lives and how to live our purpose through our work
- Higher Purpose as a north star in decision-making and strategy for business growth
- PECs – the secret that drives Zappos WOW service and exceptional repeat business
- Stories and examples of cultures coming back from the brink, and scaling to new heights
- An inspiring call to action to choose happiness, today!
VIRTUAL SERVICES
All Keynotes can be conducted virtually. Jenn is available to participate in a select number of webinars/podcasts which can be customized with your clients input.
Currently we offer these online sessions [conducted by our coaches] and Jenn can come in as a strategic advisor for these as well. Please note online sessions are interactive and conducted LIVE.
- Masterclass for teams – 90 min sessions 3x’s a week for 24 participants
- Masterclass Foundational pieces [may include some of the below but will be designed to meet your clients current culture needs]
- DH Model + Your Why + Culture Pulse – Learn the philosophical and psychological origins of the DH Model, define your “why” for this course, and take a quick pulse check on where your company’s culture stands right now
- ME + WE Value Alignment – How to align your personal values to those of your company in order to generate more meaning and purpose at work
- Sense of Progress – Identify the levers of progress and happiness at work and learn how to create small wins to build positive momentum that ripples throughout your entire organization
- Sense of Control – Understand the top 3 ways to feel more in control at work and how to implement them effectively
- Sense of Connectedness – Discover the roots of our primal need for connectedness and how to activate this essential element of happiness in your workplace.
- Higher Purpose – Define how your actions at work are contributing to something bigger than yourself, and how your company is serving a purpose higher than pure profit.
Adapt and Thrive for Leaders – 90 min sessions run 3x’s a week for one week
[12 participants]
- Strategies to adapt and thrive through uncertainty
- Align leadership on the scenario, challenges and key metrics
- Framework to design a response strategy to support employees and clients
- How to Communicate and implement culture decisions
- How to support and sustain culture ongoing
Adapt and Thrive for Teams – 90 min sessions run 2 or 3x’s a week for one week
[24 participants]
- Methodology to create and follow an effective Work From Home
- Alliance (Family, Teams) to be productive while staying emotionally fit
- Practical and actionable tools to re-gain and sustain control over your day
- Key actionable tools to build a motivating sense of progress and productivity
Adapt and Thrive Resilience for Teams – 90 min sessions run 2 or 3x’s a week for one week
[24 participants]
- A comprehensive framework of how to increase and sustain your physical and mental vitality in challenging times
- Process to turn fears and anger into effective platforms for productive action
- Action plan to set deliberate new habits to adapt and thrive as an individual and team
