Inclusive Leadership
How to Develop an Inclusive Mindset and Behavior for Business and Personal Success
There’s a simple contradiction in the way leaders manage their people and run their organizations that is too often overlooked; they are addicted to sameness in an age of diversity. That is fundamentally an unsustainable position to be in. Understanding and being adept at inclusive leadership will help leaders thrive in their increasingly diverse environment.
Inclusion is not just about accepting people’s differences – it’s about leveraging colleagues’ and employees’ unique experiences and backgrounds, as well as understanding your customers’ needs, to drive innovation and results.
Stephen reframes the business case for diversity and then shows how it is in all leaders interests (whomever we may be) to embrace difference. With reference to in-groups and out-groups in addition to self and role, audience members are guaranteed to have an a-ha moment in terms of why they should lead inclusively. They’ll leave this session equipped to take business goals, customer loyalty, and their career to the next level.
After attending this session, you will:
- Understand and be able to cascade the business case for becoming and inclusive leadership;
- Gain ideas and concepts to support a change in your outdated leadership traits;
- Want to engage your employees for gathering “different” ideas and experiences in decision-making; and
- Be equipped with what it takes to lead in the future.
Program Format: 45-75 minute keynote with Q & A to a half-day workshop.
Perfect Audience: Senior leaders and executives – especially those skeptical about the results of diversity and inclusion.
The Business Case for Diversity
Reframing an Old Debate for a Future of Real Inclusion
Many organizations have talented Diversity Officers and operate Diversity 101 programs; however, they may find to get the most out of their program they need to upgrade to inclusion 3.0. Diversity is great, but so is bringing differences together in one team, and often this second imperative is forgotten in the pursuit of the former.
Without inclusion, diversity can fail. Stephen offers a powerful, humorous and compelling argument for inclusion, based on empirical evidence from around the world combined with the latest Harvard research. It is a thought provoking, challenging and informative opportunity to refresh the believers and convert the currently unconvinced to Real Inclusion!
By attending this session, you will learn how to:
- Differentiate between diversity and inclusion;
- Lead on diversity & inclusion issues as well as empower others to lead the charge too;
- Convey fresh insights to currently disengaged colleagues on the exciting potential of inclusion to create engagement; and
- Deliver a compelling business case, using case studies and best practices shared, to move your organization to Real Inclusion.
Program Format: From a 45-75 minute keynote with Q & A to a half-day workshop
Perfect Audience: Chief Diversity Officers and Human Resource department leaders.
Diversity to a Deadline
How London Created Everyone’s 2012 Olympics
The 2012 London Games are recognized as the most diverse, inclusive and successful ever. As Head of Diversity & Inclusion at the London Organizing Committee of the Olympic Games and Paralympic Games Ltd., Stephen Frost was responsible for incorporating diversity and inclusion across the 200,000 person workforce, volunteers and contractors, as well as in the $2 billion procurement program and all aspects of service delivery.
Stephen will share how diversity and inclusion were embedded in 57 departments, 134 venues and 8,000 torchbearers and resulted in reduced recruitment costs and contributed to supply chain savings of over $150 million.
By attending this session, you will learn how to:
- Embed the principles of diversity and inclusion in mass recruitment in order to achieve savings and also unprecedented diversity;
- Integrate supplier diversity in the procurement process to improve the performance of large organizations and the opportunities for small businesses;
- Deliver groundbreaking customer service, inclusive to all; and
- Implement a successful systemic change program using deadlines, scrutiny and expectations as drivers for delivery.
Program Format: 45-75 minute keynote with Q & A to a half-day workshop.
Perfect Audience: All leaders – including those specifically responsible for diversity and inclusion.
Authentic LGBT Leadership
The Importance of Being You
As any gay person knows, coming out is one of the hardest things you’ll ever do in life. Coming out is not a one-off event, it is a constant process. It is a situation LGBT people face with every new job, every new boss and every new client.
Often, this places LGBT people at a disadvantage in the professional environment. How do you navigate a diversity of reactions, including negative reactions from clients? Questions straight people take for granted can cause additional stress, anxiety and effort for LGBT people, and divert effort away from the day job.
However, not only can this potential disadvantage be neutralized; it can actually be turned into a net benefit for the individual and for the organization as a whole. Using powerful theory and compelling case studies, Stephen can support, inform and inspire your LGBT staff to step up, lead and make an enhanced contribution to their careers and your organization.
By attending this session, you will learn how to:
- Understand the professional negatives and positives of coming out and being openly LGBT in the workplace;
- Learn the theory of LGBT leadership and how people perform better when they can be themselves;
- Develop strategies for managing your boss, colleagues, clients and your own role in the workplace; and
- Learn how to add value to your own career and the wider organization.
Program Format: 45-75 minute keynote with Q & A.
