Complaint-Free Business
You Can’t Complain Your Way to Health, Happiness, and Success!
Executives, salespeople, and employees all deal with hundreds of complaints on a daily basis from both customers and fellow co-workers.
Complaining is a virus that spreads through an organization infecting everyone in its path with negativity.
Companies waste billions of dollars and millions of employee hours every year trying to address customer complaints rather than dealing with the real issues behind them.
The Stats are Shocking
Complaining employees tend to underperform at tasks, have significantly greater health problems, miss work more often, and have trouble getting along with managers and co-workers.
78% of U.S. workers waste an average of 4.5 hours every week listening to coworkers complain.
1 out of every 11 people quit their jobs because of complaining coworkers.
Complaining spreads like a weed choking the life out of any organization.
The World Authority on Complaining
Will Bowen wrote the book on complaining — literally! A Complaint Free World — How to Stop Complaining and Start Enjoying the Life You Always Wanted has sold over 2 million copies in 27 languages.
In an engaging (and very fun) presentation, your team will learn:
- What is (and isn’t) a complaint?
- What’s wrong with complaining? (Chronic complaining’s destructive effects on health, happiness, relationships, and career)
- The 5 reasons people complain (as remembered by the acronym G.R.I.P.E.)
- How to get ourselves and other people to stop complaining
- Positive Leadership in a negative world
Everyone will leave inspired, mindful of the real issues behind complaints they hear, and motivated to approach complaining customers and co-workers with new, simple and effective strategies.
M.I.N.D.F.U.L. – 7 Keys To Relax, Refuel And Re-Engage
Whoever said, “Wherever you go, there you are” was wrong.
We’re at work, but we’re thinking about being at home. We’re at home but stressing about working. We go out to play golf but struggle because our mind is back at the office.
Today, especially with the constant buzz and ding from phones and computers, it’s harder than ever to accomplish the single most important aspect of success — focus!
7 Simple Strategies
Simply add one or more of these simple strategies into your life and you’ll soon find yourself less stressed, more relaxed and able to focus on what’s important while shaking off what’s not.
